Customer Service/Inside Sales Job Summary
LOCATION:
Columbus, OH
1720 Westbelt Dr. Columbus, OH
About The Position:
Essential Duties & Responsibilities:
- Inside Sales/Customer Service Team Duties, including E-Commerce
- Focus on Quality of Product and Service to Filtra-Systems customers
- Develop an in-depth understanding of our products, and our customer base including customer applications
- Identify needs and present solutions to customers
- Identify/implement process improvements
- Expertise in providing products and services to Industrial and Commercial Accounts
- Maintain and grow relationships with multiple existing key accounts
- HVAC and/or E-commerce experience a plus
Performance Measurements:
- Customer satisfaction
- Sales Growth
- Bottom Line Profitability
Qualifications and/or Experience:
- 5 years proven success in a professional Sales and Customer Service Role
- Demonstrated ability to succeed in a team environment
- Strong Communication Skills
- Strong Computer Skills
Education Requirements:
- Relevant Post High School Training or Associates Degree. Bachelors Degree Preferred.