Customer Service/Inside Sales Job Summary

LOCATION:

Columbus, OH

1720 Westbelt Dr. Columbus, OH

About The Position:

Essential Duties & Responsibilities:

• Inside Sales/Customer Service Team Duties, including E-Commerce
• Focus on Quality of Product and Service to Filtra-Systems customers
• Develop an in-depth understanding of our products, and our customer base including customer applications
• Identify needs and present solutions to customers
• Identify/implement process improvements
• Expertise in providing products and services to Industrial and Commercial Accounts
• Maintain and grow relationships with multiple existing key accounts
• HVAC and/or E-commerce experience a plus

Performance Measurements:

• Customer satisfaction
• Sales Growth
• Bottom Line Profitability

Qualifications and/or Experience:

• 5 years proven success in a professional Sales and Customer Service Role
• Demonstrated ability to succeed in a team environment
• Strong Communication Skills
• Strong Computer Skills

Education Requirements:

• Relevant Post High School Training or Associates Degree. Bachelors Degree Preferred.